SurveyMonkey is the world’s leading provider of web-based survey solutions, and we’re looking to transform the way people make decisions. We’re a smart, passionate group of people who work hard to deliver the best survey experiences on the planet, period. We believe everyone deserves easy access to the information and insights they need to make great decisions.
We’re also proud to admit that despite our incredible growth over the past 17 years, we refuse to grow up. We stay curious. We believe in good ol’ roll-up-your-sleeves scrappiness. Everyone plays an impactful role, because we’re here to make a difference. And when we say good ideas can come from anyone, we mean it.
SurveyMonkey is trusted by millions of customers, including 99% of the Fortune 500, as well as other businesses, academic institutions and organizations of all shapes and sizes. We collect over 3 million survey responses daily from people in all countries around the world.
About SurveyMonkey Business Solutions
SurveyMonkey is the world’s most popular survey platform. While it is a great general-purpose tool used by millions, there is ample opportunity for more specialized solutions. That’s where we come in. We build standalone, targeted SaaS products that bring great UX to solving more specific business problems.
To date, our 10-person team has shipped three products:
- SurveyMonkey CX – Measure and improve customer satisfaction
- SurveyMonkey Engage – Understand and foster employee engagement
- TechValidate – Source and publish 3rd-party verified customer proof
We operate each solution as a small startup within the larger SurveyMonkey organization. This affords us flexibility to quickly try new ideas, but with the resources of larger company. Our goal — and our track record — is to build high growth, profitable businesses that leverage the enormous user base of SurveyMonkey.
Who We’re Looking For
We’re looking for a talented designer with demonstrable experience working on user-friendly SaaS applications. Your portfolio should demonstrate the ability to design for all screen sizes from mobile to desktop. You should also be comfortable writing clear, concise UI copy.
If you like working closely with developers and other designers and love designing data-rich visualizations, we should talk. If you think of yourself as a product designer as much as a UX designer, we should definitely talk. If you have some Tufte books on your shelf and are the kind of person others look to to tease out subtle edge cases in an interface, we should absolutely talk.
Why Work Here?
We are a remote team. As long as your work day overlaps the Pacific timezone by at least four hours, where you live and work and up to you. We’re not strangers though — in addition to a sane amount of video calls, we meet up quarterly to get to know each other better and have some fun. In the past year, we’ve been bowling in Phoenix, made sushi in San Francisco, and toured a brewery.
We are strong believers in work-life balance. We know world class work can be done in just forty hours a week when distractions are minimized and the pace is sustainable. As such, you will be expected to be a manager of one.
Naturally, we offer competitive salaries and annual bonuses, medical/dental benefits, generous PTO, 401k, paid holidays, and meaningful equity compensation. We also supply you with top of the line equipment for your home office.
Finally, in a world of clunky “enterprise” software, we consider great UX and visual design to be a strategic advantage, and we need you to help us keep improving. Our track record gives our team a lot of autonomy — this is your chance to rethink how “business solutions” should look and function, and to have fun while doing it.
Our ten person team is responsible for building products from soup to nuts. We often wear many hats and work across both the technical stack and departments. You’ll have the opportunity to work with people who have successfully launched (and sold) products.
Most of us choose to focus on one solution at a time. We feel this allows us to fully embrace and understand our customer needs and develop a deep technical understanding of the problem domain. However, we are also committed to sharing our work – not just with each other, but via open source contributions to our code library, Pano.
Outside of work, we are well-rounded people with diverse interests from winemaking to music to sculpture. Several of us have kids (and we actually get to see them).